Submit Application Review Form
Fill Application Review Form and submit to PSV. Based on the information, Quotation For Certification Services (QCS) will be prepared. The quotation provides an estimate for the total cost for certification.
Application
Upon acceptance of the quotation, the applicant is required to submit the Contractual Agreement (Appendix 1) of the QCS. An audit team leader responsible for the client file will be appointed.
Stage 1 Audit
Stage 1 audit is carried out to determine the adequacy of the client’s management system documentation and readiness to proceed to the Stage 2 audit.
Stage 2 Audit
After the findings from the Stage 1 audit have been resolved, the client is to notify the Audit Team Leader on the readiness to proceed to the Stage 2 audit. The purpose of the Stage 2 audit is to evaluate the implementation, including effectiveness, of the client’s management system.
Recommendation
On satisfactory completion of the Stage 2 audit and verification of any non-conformity (ies) raised, the Audit Team Leader will prepare recommendation report to the Certification Panel for approval.
Approval of Certification
Certification Panel reviews and approves the recommendation for certification.
Issuance of Certificate
The Certificate will be issued upon payment of all fees due and the signing of the Certification Agreement. The certificate is valid for 3 years from the date of approval.
Surveillance Audit / Recertification
All certified organisations will be subjected to one annual surveillance audit. In exceptional cases, two surveillance audits may be carried out annually. The first surveillance will be carried out within 12 months from the date of granting for certification. Renewal of certification is subject to a satisfactory audit report. Re-certification audit will be carried out before the expiry of the certificate date of approval.
Suspension
Suspension is a temporary status (in most cases, not exceeding six (6) months). The Certification Panel shall suspend the certification of the organisation under the following circumstances:
i) the certified organisation's management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management systems;
ii) the certified organisation does not allow Surveillance or Recertification audits to be conducted at the required frequencies;
iii) the certified organisation has voluntarily requested suspension of its certification;
iv) the certified organisation fails to take corrective actions for nonconformity (ies) raised within the specified timeframe;
v) the certified organisation has incorrectly made references to its certification status or misleading use of the certificate, marks or audit reports; or
vi) the certified organisation infringed the requirements of the certification contract
vii) the certified organisation involve in serious accident, or a serious breach of regulation necessitating the involvement of the competent regulatory authority (for OH&SMS)
Withdrawal
Definitive interruption of the validity of certificate, as a sanction from PSV following an organisation's noncompliance of the certification contract. A certificate is withdrawn due to certain circumstances/conditions, such as voluntary withdrawal decision of the organisation, the organisation is declared bankrupt, failure to maintain the continuation of certification/audit within the specified grace period, etc. Withdrawal decisions will be made by the Certification Panel.
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